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CERTIFICATION
by ROAR CX
Show the World You Care—And Back It Up with Real Performance
Why Certify?
- Verified by data
- Benchmarked by AI
- Trusted by customers
- Includes customer, employee, sustainability, and community performance
- Qualifies for quarterly performance prizes
- Certification improves online visibility and SEO
- Helps attract customers who care about service and values
- Tools would cost hundreds more if purchased separately
- Objective, independent, and comprehensive certification
What’s Included?
- Customer and employee experience surveys
- Online review uploads and brand survey analysis
- Sustainability and community engagement scoring
- AI-driven competitor benchmarking
- Certification badge, directory listing, and communications toolkit
- Quarterly score updates + level progression (Bronze, Silver, Gold)
Features / Functions / Benefits
| Feature | What It Does | Benefit to You |
|---|---|---|
| Customer Surveying | Collects verified customer feedback | Builds credibility with potential customers |
| Review Uploads + Brand Surveys | Incorporates public and private CX data | Gives holistic picture of customer sentiment |
| Employee Surveying | Collects staff perspective and satisfaction | Improves retention and service delivery |
| Sustainability & Community Metrics | Measures impact on planet and people | Shows customers your values |
| AI Competitor Benchmarking | Scores you versus local market | Improves positioning vs competitors |
| Public Certification Badge | Promotes verified performance online and in-store | Builds customer trust and differentiation |
Certification Levels
| Levels | Score/Range | Recognition |
|---|---|---|
🥉 Bronze | > 75% | Improving - On your way |
🥈Silver | 76% - 90% | Great - Thrusted Performer |
🥇Gold | 91%- 100% | Best - Market Leader |
Pricing Tiers
Get Started
- Choose your tier and subscribe
- Submit survey + review data
- Receive your badge and report
- Track your quarterly score and stand out